Privacy Policy

PRIVACY POLICY

Privacy Policy
Sven’s Island USA LLC
Effective Date: April 1, 2025

At Sven’s Island USA LLC ("Sven’s Island," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website at www.svensisland.com (the "Site").

1. Information We Collect
a. Personally Identifiable Information (PII)
We collect PII that you voluntarily provide, including:
- Full name, billing and shipping addresses
- Email address and phone number
- Payment information (processed via third-party providers)
- Account login credentials (if applicable)

b. Non-Personally Identifiable Information
We also collect data that does not directly identify you:
- IP address, browser type, device type
- Pages viewed, time spent, and referring websites
- Cookies and similar technologies

2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Communicate with you (including order updates and marketing, with consent)
- Respond to customer inquiries or support requests
- Improve the Site’s performance and user experience
- Enforce our terms and policies
- Comply with legal obligations

3. Sharing Your Information
We do not sell your personal information. We may share data with:
- Service providers (e.g., shipping companies, payment processors, IT support)
- Legal authorities when required by law or subpoena
- Successors in the event of a merger, acquisition, or asset sale

4. Your Privacy Rights (U.S. Residents)
If you are a resident of California or other applicable states, you may:
- Request access, correction, or deletion of your data
- Opt out of sale or sharing of data (we do not sell your data)
- Appoint an authorized agent to act on your behalf

5. Email Marketing & Opt-Out
You may unsubscribe anytime via links in our emails or by contacting us at support@svensisland.com.

6. Security
We use reasonable safeguards, but no system is completely secure.

7. Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect data from them.

8. International Users
By using our Site, you consent to data processing in the U.S.

9. Retention
We retain data as needed to fulfill services or comply with laws.

10. Contact Us
Email: support@svensisland.com
Address: 5900 Balcones Drive, Suite 100, Austin, TX 78731